Add user and assign Microsoft License to the user

Add user and assign Microsoft License to the user

Step 1: Sign in to Microsoft 365 Admin Center

Open a browser and go to admin.microsoft.com. Sign in using your administrator credentials.

Step 2: Go to Active Users

From the left-hand navigation pane, select "Users," then choose "Active users." This will open the page where you manage user accounts.

Step 3: Add a New User

Click the "Add a user" button at the top of the Active users page. This will start the user creation wizard.

Step 4: Enter Basic User Information

Fill in the user's first name, last name, display name, and username. This username will become their Microsoft 365 login email (e.g.,
john.doe@yourdomain.com 

Click "Next" to proceed.

Step 5: Set the User's Password

Choose to either auto-generate a password or manually create one. You can also select the option to require the user to change their password upon first sign-in. Click "Next."

Step 6: Assign Product Licenses (License Mapping)

Select the user’s location from the dropdown menu. This is important as license availability can depend on the region. Then, you’ll see a list of available licenses such as Microsoft 365 Business Standard, Microsoft 365 E3, or other plans you've purchased. Check the box for the license(s) you want to assign to this user. If no licenses are available, the system will notify you that you're out of licenses.

Click "Next" once you've selected the license.

Step 7: Configure Optional Settings

Here you can assign roles to the user. By default, the user is added without any admin roles. You can choose to make them a Global admin, Exchange admin, or assign custom roles. You can also fill in optional profile info like job title, department, or office.

Click "Next" to continue.

Step 8: Review and Finish

Review all the entered details to ensure everything is correct. Then click "Finish adding" to create the user.

After the user is created, you'll see a confirmation screen showing their new Microsoft 365 email and temporary password. You can download the credentials or email them directly.

Step 9: Share Credentials

Communicate the new credentials securely to the user, and instruct them to sign in at portal.office.com to begin using Microsoft 365.


    • Related Articles

    • Microsoft 365 : How to assign license to users

      You can assign or unassign licenses for users in the Microsoft 365 admin center on either the Active users page, or on the Licenses page. The method you use depends on whether you want to assign or unassign licenses for specific users, or assign or ...

    • Reset Microsoft 365 Admin Password (with Microsoft Support)

      Reset Microsoft 365 Global Admin Password (with Microsoft Support) Before you call (2–3 minutes) Have these handy: Global Admin sign-in ID (email/UPN) and tenant primary domain (e.g., yourcompany.onmicrosoft.com). A reachable phone number and email ...

    • Incoming Email Issue in Microsoft 365

      1. Check Your Microsoft 365 Service Health First, ensure that there is no ongoing issue with Microsoft 365 services: Service Health Dashboard: Go to https://status.office.com/ to check if there are any global or localized service outages affecting ...

    • Subscription Management : Add or reduce licenses

      Zoho One Subscription Management Zoho One allows you to modify your license plan at any point during your subscription period. You can add or reduce the number of users and switch between the available license plans on the Manage Subscription page. ...

    • How to block / unblock user from sign in / log into Microsoft 365 account

      To block a user from signing in to their Microsoft 365 account (for example, when an employee leaves or for security reasons), follow these steps in the Microsoft 365 Admin Center: Step 1: Sign in to Microsoft 365 Admin Center Go to ...