
Process for Deduction & Refund of TDS on Payments to
Zoho Corporation (u/s 194J)
1. Scope
This process applies to all payments made to Zoho
Corporation Pvt. Ltd. for professional or technical services (e.g., Zoho
subscription), where TDS deduction under Section 194J of the Income Tax
Act, 1961 is applicable.
2. TDS Deduction Steps
Make full payment of subscription fees to Zoho.
- Identify
Applicable Transactions
- Any
invoice from Zoho Corporation for professional/technical services is
covered under Section 194J.
- Current
TDS rate u/s 194J: 10% (unless a lower/nil deduction certificate
is provided).
- Calculate
TDS
- TDS
is deducted only on the service value, excluding GST.
Example:
Service Value: ₹1,00,000
GST @18%: ₹18,000
TDS = ₹1,00,000 × 10% = ₹10,000
Payment to Zoho = ₹1,18,000 − ₹10,000 = ₹1,08,000
- Deposit
TDS
- Deposit
TDS via Challan ITNS 281 under Section 94J before the due date
(usually 7th of the next month).
- File
TDS Return
- File Form 26Q for the relevant quarter.
- Use
Zoho’s PAN: AAACZ4322M.
3. Issuance of TDS Certificate (Form 16A)
- Download Form 16A from the TRACES portal.
- Verify
details:
- PAN: AAACZ4322M
- Company
Name: Zoho Corporation Pvt. Ltd.
- Amount
deducted
- Period
of deduction (Q1/Q2/Q3/Q4)
4. Sending TDS Certificate to Zoho
- Prepare
Email
- Attach:
- PDF
of Form 16A
- Invoice
copy
- Proof
of payment (bank advice showing TDS deduction)
- Sample
Email
Dear Team,
Please find attached the TDS certificate (Form 16A) for the
period [Quarter/Year] towards payments made to Zoho Corporation Pvt. Ltd. under
Section 194J.
Details:
Invoice No: [Invoice Number]
Invoice Date: [Date]
Gross Invoice Value: ₹[Amount]
TDS Deducted: ₹[Amount]
Challan No: [Challan Number]
Date of Deposit: [Date]
Kindly confirm receipt and initiate refund/credit at your
end.
Regards,
[Your Name]
[Your Company Name]
5. Zoho’s Official Details for TDS & Records
- Company
Name: Zoho Corporation Pvt. Ltd.
- Address: 942, Krisp IT Park, Vandalur-Kelambakkam Road, Kizhakottaiyur Village,
Vandalur Taluk, Chengalpattu, Tamil Nadu, 600127.
- PAN: AAACZ4322M
- GST: 33AAACZ4322M2Z9
- TAN: CHEZ03229C
- CIN: U40100TN2010PTC075961
- Bank
Account: HDFC Bank Ltd., A/c No. 50200026430541, IFSC HDFC0001225
- Email
(Accounts – Zoho Products): ar.zstoreind@zohocorp.com
- Email
for TDS Refund Processing: tds@zohocorp.com
- Contact
Person: Vijayalakshmi A, Tel: +91 44 6965 6278, Mobile: 8939988287
6. Refund/Adjustment by Zoho
- Zoho
will verify the TDS certificate and adjust the amount against future
subscription renewals or issue a refund.

Sample request letter attached.